FAQs
Registration
Where can I register for SCTE TechExpo 24?
You can register for the event on the registration page by clicking here.
What is the registration cost for SCTE TechExpo 24?
Attendee registration passes vary in price, offer different benefits, and increase incrementally as we get closer to the event. CableLabs members receive a complimentary Full Access pass with the use of their company email addresses. Explore the registration types available on our passes page. Choose your pass.
How can I get a receipt for my registration?
Once we have received your payment a receipt will be included in your confirmation email. Questions can be directed to Candice Santana-Hudson at [email protected] for assistance.
I’m from a government agency. Is there a reduced registration rate for me?
Yes. Click here to view government registration pricing and qualification criteria. All registrations for the government rate are subject to approval.
When and where can I collect my badge on site?
All badge types can be picked up at the following dates and times from the registration area located in the Georgia World Congress Center Building B – Registration Hall. Bring your ‘Fast Track’ email and photo ID. The email will be sent two weeks prior to the event and have a bar code to scan via print or mobile device to expedite your check-in process. (Times below are reflected in EDT)
1:00 pm – 5:00 pm (Exhibitors only)
If I have a conflict and can’t travel to TechExpo, is my event pass refundable?
Registrations can be canceled, and a 50% refund made only if e-mail carries a transmittal time of no later than 11:59 pm (EDT) August 23, 2024. After this date, the full registration fee is non-refundable.
To transfer or cancel your registration, you must submit your request by email to Candice Santana-Hudson at [email protected].
Can I make updates to an existing registration or transfer a registration to someone else?
Yes, you can update or transfer your pass to another person. Passes are transferable to another person for up to two business days prior to the event. Please note: complimentary passes are non-transferable.
To transfer or make updates to your existing registration, you must submit your request to Candice Santana-Hudson at [email protected].
What can I do if I lost my badge?
How do I engage with other attendees prior to the event?
The SCTE TechExpo mobile app will be available to registered attendees approximately two weeks before the start of the event. In the app, you will be able to connect and schedule meetings with other attendees who have chosen to make their profile shareable.
When can I access the event app?
Our new and improved event app will be made available to attendees approximately two weeks prior to the event. Details on how to download will be emailed to registered attendees.
I’m an Exhibitor, how do I register my staff?
Your company’s administrator will be given access to the SCTE TechExpo Exhibitor Registration Portal. Administrators can contact [email protected] for questions.
Does SCTE TechExpo sell attendee lists for the event?
No. We do NOT share or sell attendee contact data.
We have NOT authorized any company to contact you and highly recommend no one speak or reply to any organization claiming to sell the SCTE TechExpo attendee list.
We are aware of bad actors reaching out to event participants offering unsolicited attendee lists and purported discounted access to hotels. These offers are not endorsed by SCTE TechExpo and are fraudulent.
Exhibitors & Sponsors
How does my company get information and pricing on becoming an exhibitor at this event?
Interested Exhibitors can request information by filling out the Exhibit in 2024 form and a member of our team will be in contact.
How does my company get information on sponsorship opportunities?
Please email [email protected]. Sponsorships for SCTE TechExpo are only available to exhibiting companies.
Where is the exhibit hall located?
The exhibit hall is located in Exhibit Hall B at the Georgia World Congress Center.
What is the exhibit hall schedule?
The exhibit hall is located in Exhibit Hall B at the Georgia World Congress Center.
| Date | Exhibitors | Visitors |
|---|---|---|
| Friday, September 20, 2024 | 1:00 pm – 5:00 pm (Booths 900 sq. ft. + only) | N/A |
| Saturday, September 21, 2024 | 8:00 am – 5:00 pm (All booth sizes) | N/A |
| Sunday, September 22, 2024 | 8:00 am – 5:00 pm | N/A |
| Monday, September 23, 2024 | 8:00 am – 5:00 pm | N/A |
| Tuesday, September 24, 2024 | 8:00 am – 6:30 pm | 10:45 am – 6:00 pm |
| Wednesday, September 25, 2024 | 8:00 am – 6:30 pm | 10:45 am – 6:00 pm |
| Thursday, September 26, 2024 | 8:00 am – 9:00 pm | 9:00 am – 1:00 pm |
| Friday, September 27, 2024 | 8:00 am – 4:00 pm | N/A |
*Move-in begins: For 900 sq. ft+ booths on Friday, September 20 at 1:00 pm. For all Exhibitors under 900 sq. ft. move-in begins Saturday, September 21 at 8:00 am.
What is the Exhibitor access schedule for move-in and move-out?
| Date | Move-in | Move-out |
|---|---|---|
| Friday, September 20, 2024 | 1:00 pm – 5:00 pm* | N/A |
| Saturday, September 21, 2024 | 8:00 am – 5:00 pm | N/A |
| Sunday, September 22, 2024 | 8:00 am – 5:00 pm | N/A |
| Monday, September 23, 2024 | 8:00 am – 5:00 pm | N/A |
| Tuesday, September 24, 2024 | 8:00 am – 9:15 am | N/A |
| Thursday, September 26, 2024 | N/A | 1:15 pm – 8:00 pm |
| Friday, September 27, 2024 | N/A | 8:00 am – 4:00 pm |
*Move-in begins: For 900 sq. ft+ booths on Friday, September 20 at 1:00 pm EDT. For all Exhibitors under 900 sq. ft. move-in begins Saturday, September 21 at 8:00 am EDT.
Exhibit area installations must be completed by 9:15 am EDT, Tuesday, September 24. Dismantle begins at 1:15 pm EDT, Thursday, September 26. Any dismantling prior to this time is strictly prohibited.
Where can I find the exhibitor resources, info for set up crew and other information to assist with planning for the event?
Exhibitor administrators will be directed to resources available in the Exhibitor Hub. For questions or help accessing, please contact Maryssa Ramsey [email protected]
When can I schedule meetings to take place at my booth?
You may schedule meetings at your booth during Exhibit Floor hours only.
Is there WiFi available at TechExpo?
WiFi will be available in the Center’s general areas; details will be updated prior to the show.
Will I have access to a business center?
There is a FedEx Business Center located in Building B Registration Lobby.
Do you allow camera crews into my booth area?
Filming inside your booth is allowed, however, it must be contained to your booth. Exhibitors are not allowed to film other exhibit spaces without approval. Under no circumstances are tripods, lights and elaborate set-ups permitted in any public area.
Hotel Reservations
Where can I find information on hotel reservations?
Click here for hotel reservation information and to book your room at one of the hotel properties in the SCTE TechExpo block. MCI is the official booking agent for TechExpo housing. Confirmations will be provided directly from MCI.
How can I change an existing hotel reservation?
Reservation modifications and cancellations can be made online by clicking here. You may also contact MCI by email at [email protected] or by calling 972-349-5431. MCI agents are available Monday-Friday from 8am-5pm CDT.
What do I do if I receive a solicitation from a third party to book a hotel room?
MCI is the only approved, official housing vendor for SCTE TechExpo. TechExpo has not authorized any other companies to contact our attendees regarding booking hotel rooms. We advise you not to reply, speak to, or share confidential information with any company other than MCI. If you need to book hotel rooms, please only book through the TechExpo housing website.
How can I book a block of rooms for my team?
Attendees can book a block of rooms by clicking here. If you are an Exhibitor, please visit your SCTE TechExpo Exhibitor Hub to book your block.
Agenda and Speakers
How would I submit paper suggestion?
Please click here to submit an abstract. Applications are open until April 5, 2024. There will be no extensions.
I submitted a paper proposal and have not been notified if it was accepted, what should I do?
When you submit a proposal, you will receive an automated email with your proposal ID. If you received this, the Content Team has your proposal in hand and will be in contact by May 3, 2024. If not received, please check your junk folder or contact [email protected].
What should I do next if I am confirmed as a speaker for this event?
All confirmed speakers will receive an onboarding email with complete details for next steps. Any additional speaker logistic questions can be submitted to [email protected].
Where can I find the most current copy of the agenda?
The SCTE TechExpo agenda will be posted on our website by late May 2024 and continuously updated until the event.
How do I receive peer reviewed white papers and presentations?
Attendees with a Full Access badge will receive an email a few days in advance of the event with instructions on how to access Peer Reviewed sessions’ white papers and presentations (PPT).
Will there be virtual streaming this year?
SCTE TechExpo is an in-person only event. Selected sessions and Headliners will be available on-demand online after the completion of the event.
General Information
When and where is the event this year?
SCTE TechExpo will be held at the Georgia World Congress Center in Atlanta, Georgia, September 24-25, 2024. The event will take place in Building B.
Is the venue ADA accessible?
Yes, the Georgia World Congress Center is accessible venue for all. Guide dogs are welcome in all areas. If you require further assistance, please contact [email protected].
Can I park my car at the venue?
The Georgia World Congress Center offers convenient on-campus parking for attendees. You can pre-purchase parking here.
What is the dress code?
Smart-casual or business attire is what most attendees wear. We’d also recommend wearing comfortable shoes.
What are the food options at the event?
Food is not included with your pass. Concession stands on the exhibition floor and the Social Tables café on level 4 of the Georgia World Congress Center will be open for food purchases during the event.
All Access, Press, Analysts, and Speaker pass holders will have access to perpetual refreshments in their designated lounges.
What should I bring to the event?
Bring your photo ID, ‘Fast Track’ email with the QR code and a reusable water bottle as we will have water stations throughout the event venue to keep you hydrated.
Will there be a lost and found?
Yes. Lost items when found are turned into Event Registration. Please visit the Event Registration area to retrieve or report a lost item.
What dining options and activities are available around Atlanta?
Find dining options and information here.
What is the official social hashtag for the event?
The event hashtag is #TechExpo24, make sure to tag us in your post SCTE® a subsidiary of CableLabs®.
How to get in touch
If you have any questions or concerns about SCTE TechExpo, we are happy to help. Fill out our Contact Us Form and select the department you wish to speak with by selecting from the category dropdown.
